We also have a special tool for diagnosing Archicad freeze issues.
Regarding the slowness at startup even in the latest update, there could be multiple reasons: outdated graphics driver (especially if you have integrated Intel GPU), trouble with finding a license, or antivirus blocking. No: If Cineware is not running, it might have a problem starting up. Yes: If AC starts up with Cineware, but the rendering process dies silently or perhaps upon a "Cineware by MAXON add-on has unexpectedly closed" warning, it's possible that Cineware faced problems in communicating with your graphics card's driver, or an antivirus program killed it. Did Cineware process start with Archicad? After starting Archicad, check whether the Cineware process is running in Task Manager. Please try to reinstall the following Redistributables: ģ. Yes: probably a Windows update somehow ruined the dependencies. Was the user able to render something in the past?
Yes, but after a few renderings it fails: maybe Cineware.exe has quitted or crashed. We have the following investigation steps to identify the issue:
In most cases, the Cineware.exe was not running when rendering was initiated. Thank you very much for sharing the issues and I am very sorry about the experience!įor the CineRender crashes, there could be a few reasons that might cause this.
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